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Choosing the Right Field Service Solution
For many heavy equipment dealers and rental firms, the service division represents the largest source of revenue and the highest visibility to customers. It also represents the area with the most challenges and the highest potential for significant efficiency gains. Read more...
Service Management: Becoming a High Performance Dealer
The AED has placed a focus on service department performance as one of the most important in becoming a high performance dealership. The objective is to measure and continually improve service operations. Technology plays a key role in helping management balance labor and skills availability with workloads. Read more...