After finding success with DSi Transport Manager®, some of our CAT dealers sought approval to have DSi develop a visual DBS interface for their field service departments. Our team worked hand-in-hand with CAT employees to build from scratch a logical, useful application.
Beyond DBS, DSi Service Manager® integrates with Product Link to access machine location information with the click of a button. Our application pulls information from the Product Link web service to place the targeted machine on a map. This integration delivers accurate data to help dispatchers stay one step closer to resolving customer issues.